Robert Half Canada is hiring a Member Services Representative for a valued client in the benefits and pension administration sector. This is an excellent opportunity for a service-driven professional who enjoys helping people, solving complex benefit-related questions, and making a meaningful impact through accurate, compassionate member support. If you bring experience in benefits, disability, leave administration, or pension-related services, this role offers the chance to grow your expertise in a collaborative and member-focused environment.

What You’ll Do

• Serve as a key point of contact for members with questions related to benefit and pension plans.
• Administer benefit updates such as enrollments, reinstatements, terminations, dependent changes, beneficiary updates, and supporting documentation.
• Support disability, leave, and self-pay administration, including tracking, communication, documentation, and funding calculations.
• Work closely with external providers, claims administrators, and internal stakeholders to help resolve member issues efficiently and professionally.
• Maintain accurate records, process forms, and ensure documentation is complete and compliant.
• Assist members with online portal access and basic technical support.
• Contribute to special projects, wellness events, and other member service initiatives as needed.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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This job posting is for a current vacancy with our client.

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Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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