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Maskatel

Conseiller (ère) Ventes et service clientèle

Maskatel

Conseiller (ère) Ventes et service clientèle

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Conseiller (ère) Ventes et service clientèle

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Conseiller (ère) Ventes et service clientèle

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    Maskatel

    Conseiller (ère) Ventes et service clientèle

    Requirements

    Knowledge and Proficiency

    • Maîtrise de la suite Office

    • Aisance informatique

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    Maskatel

    Conseiller (ère) Ventes et service clientèle

    Maskatel Saint-Hyacinthe, Quebec

    Sales, Customer Service
    Posted 16 day(s) ago | Still Open
    Permanent 40 h - Full time As soon as possible 100% remote

    Description

    Vous aurez l’occasion d’être un ambassadeur Maskatel en offrant un service personnalisé à notre clientèle.  Vous pratiquerez une écoute attentive afin de cerner les besoins et d’être en mesure de proposer des produits et services selon les attentes énoncées.  Vous devrez également répondre aux questions concernant les comptes client. Plus précisément :
     
    • Vendre les produits et services en fonction des besoins de la clientèle
    • Effectuer les activités de service après-vente (facturation, déménagements, informations générales, solutionner les problématiques des clients ou les référer au service concerné)
    • Vérifier auprès des clients leur niveau de satisfaction
    • Fidéliser les clients qui désirent annuler ou réduire leurs produits et services
    • Gérer les dossiers administratifs des clients
    • Solliciter à l’occasion les clients actifs et les clients potentiels

    Requirements

    • Essential - Expérience en Centre d'appels
    • Essential - Autonomie
    • Asset - Anglais intermédiaire

    Knowledge and abilities

    • Essential - Maîtrise de la suite Office
    • Essential - Aisance informatique
    Salary benefits : Commissions
    Maskatel

    Maskatel

    Maskatel, filliale de Bell, est un fournisseur local pour vos services Internet, de télévision et de téléphonie pour les secteurs de Saint‑Hyacinthe, Upton, Drummondville et les environs. Notre mission est de vous offrir des services de...

    Find more

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