Our valued Ottawa based client is looking for a Yardi System Specialist is responsible for the ongoing support, administration, and optimization of the Yardi platform. This role serves as the primary point of contact for Yardi-related issues and ensures system stability, data integrity, and alignment with business and financial processes.

The position works closely with IT, Finance, and Operations teams to support day-to-day system usage, troubleshoot issues, and contribute to system enhancements and integrations.

Key Responsibilities

Application Support & Troubleshooting

• Provide Tier 2/3 support for Yardi-related issues, including diagnosis and resolution
• Act as escalation point for Yardi incidents from internal support teams
• Liaise with external vendors and Yardi support for complex issue resolution

System Administration

• Maintain and support Yardi modules (e.g., Voyager, RentCafe, PayScan, Procure-to-Pay)
• Manage user roles, permissions, and system configurations
• Perform system updates, patches, and routine maintenance
• Monitor system performance and ensure platform reliability

Data Management & Reporting

• Ensure data accuracy and integrity across Yardi systems
• Support reporting and data analysis requirements
• Utilize SQL for querying, reconciliation, and validation

User Support & Training

• Provide day-to-day support to end users across the organization
• Deliver training to new and existing users on Yardi functionality
• Develop and maintain system documentation and user guides

Projects & Enhancements

• Support implementation of new modules, upgrades, and system enhancements
• Assist with system integrations and data migration initiatives
• Participate in UAT, regression testing, and release validation
• Document system configurations, changes, and processes

Governance & Continuous Improvement

• Enforce system standards, controls, and change management practices
• Identify and recommend improvements to system usage and business processes
• Support audit and compliance requirements related to financial data
• Contribute to ERP roadmap planning and ongoing platform improvements

Qualifications

Education & Experience

• Bachelor’s degree in Information Technology, Business, or related field, or equivalent experience
• 3–5+ years of experience supporting Yardi ERP in a production environment
• Experience supporting ERP systems within finance or accounting functions
• Industry experience in real estate, property management, or construction preferred

Technical Skills

• Strong knowledge of Yardi modules (e.g., Voyager, RentCafe, PayScan)
• Experience with system configuration and user administration
• Working knowledge of SQL for reporting and data analysis
• Understanding of system integrations and data workflows

Functional Knowledge

• Understanding of financial processes including GL, AP, AR, and budgeting
• Experience supporting business users in an ERP environment

Soft Skills

• Strong analytical and problem-solving abilities
• Effective communication skills with both technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and organizational skills 

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

This job posting is for a current vacancy with our client.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.