User support technician
Tech-Eyes Wetaskiwin, Alberta
Permanent
Full time
As soon as possible
Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week
- Education:
- Expérience:
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Computer hardware or software retailer/wholesaler
- Relocation costs covered by employer
- Willing to relocate
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- 1 to 2 people
- Associate Computing Professional (ACP)
- Cisco certified network associate
- Microsoft certified professional (MCP)
- A+ Certification
- Android
- Security software
- Word processing software
- .NET
- MS Windows
- TCP/IP
- Bondable
- Criminal record check
- Travel expenses paid by employer
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Manual dexterity
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you live near the job location?
- 1 year to less than 2 years
- Day
- Weekend
- Gasoline paid
- Transportation provided by employer
- Parking available
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Offers on-the-job training tailored to youth
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Applies hiring policies that discourage age discrimination
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Salary: $33.19 hourly
Get similar jobs by email
* You can cancel this job alert at any time
Success! An email confirmation has been sent to your inbox.