Travel consultant
Silkway Travel & Cruise Inc. Burnaby, British Columbia
Permanent
Full time
As soon as possible
Description
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
- or equivalent experience
- Cantonese
- Chinese
- Attend to other financial transactions, such as plane tickets and travel insurance
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Supervise clerical staff or other travel counsellors
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
- MS Office
- Sabre
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
- Canada
- United States
- Western Europe
- Central Europe
- Mexico and Central America
- South America
- Caribbean
- North Pacific
- Asia
- Sales
- Attention to detail
- Sitting
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Flexible hours
- Day
- Weekend
- Health care plan
- Vision care benefits
- As per collective agreement
- Commission
Salary: $50,000.00 to $70,000.00 annually (to be negotiated)
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