Technical support supervisor
DeVry Greenhouses Chilliwack, British Columbia
Permanent
As soon as possible
Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- College/CEGEP
- General office
- Private company, corporation or industry
- Private sector
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- 3-4 people
- Linux
- Networking software
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Communication software
- MS Active Directory
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Own transportation
- Own vehicle
- Willing to travel regularly
- Valid driver's licence
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- 1 year to less than 2 years
- Morning
- Day
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Parking available
Salary: $36.60 hourly
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