Hello,

I’m Charles Quinones, Recruitment Consultant at FED IT, specializing in both permanent and temporary IT recruitment.

For one of our clients in the professional services sector, we are currently looking for a ServiceNow Developer to help enhance the platform and contribute to various IT transformation initiatives.

Design, develop and maintain solutions within the ServiceNow platform;

Configure and customize ServiceNow components based on business and technical requirements;

Develop Workflows, Business Rules, Script Includes and other scripts;

Build and maintain integrations with external systems using REST and SOAP APIs;

Contribute to the continuous improvement of ITSM and/or ITOM processes;

Work closely with IT teams and business stakeholders to understand requirements and deliver effective solutions;

Perform testing, troubleshooting and technical documentation.

3–5+ years of experience in ServiceNow development;

Strong knowledge of JavaScript and the Glide API;

Hands-on experience with Workflows, Business Rules and Script Includes;

Solid understanding of REST / SOAP integrations;

Experience with ITSM and/or ITOM modules;

Strong analytical and problem-solving skills;

Autonomous, organized and comfortable working collaboratively with cross-functional teams;

Fluency in both French and English is required to collaborate with different teams and to review, create, and maintain technical documentation in both languages.