We are looking for a Receptionist to join a medical office in Delta, British Columbia on a Contract basis. In this front-desk role, you will help create a welcoming experience for patients while supporting daily administrative and appointment coordination activities. This position is well suited to someone who communicates clearly, stays organized in a fast-paced setting, and approaches patient interactions with professionalism and empathy. The successful candidate will contribute to the smooth day-to-day operation of a small in-office environment.

Responsibilities:

• Welcome patients upon arrival, confirm their identity, and support an efficient check-in process for each visit.

• Review and record health card and related patient information accurately while maintaining confidentiality.

• Manage incoming calls on a multi-line phone system and assist with appointment booking, rescheduling, and visit confirmations.

• Provide courteous front-desk support by responding to patient questions and directing inquiries appropriately.

• Maintain accurate administrative records through timely data entry, file organization, and routine office documentation.

• Use office software and clinic systems, to support scheduling and correspondence.

• Coordinate daily reception activities for a busy practice.

• Assist with general in-office administrative tasks that help the physician and reception function run smoothly.

• At least 1 year of experience in a receptionist, front-desk, or administrative support role.

• Strong verbal and written communication skills with a friendly and empathetic approach to patient service.

• Ability to manage appointments, phone calls, and walk-in interactions with professionalism and attention to detail.

• Experience with data entry, email communication, and maintaining organized records in an office environment.

• Proficiency with Microsoft Word, Excel, and Outlook.

• Comfortable learning and using clinic or scheduling software.

• Strong interpersonal skills and the ability to work effectively in a small in-person team.

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Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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