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Program Manager
Soho Square Solutions Toronto, Ontario
Contract / Freelance
Full time
As soon as possible
Partially remote
Description
• Proven experience managing large, complex programs (technology or digital ) minimum 6- 10 years experience
• Strong stakeholder and vendor management skills
• Comfortable operating in agile, waterfall or hybrid delivery environments
• Proactive, structured, and able to drive outcomes with minimal oversight
• Experience with CCaaS / Contact Centre transformations (e.g., Amazon Connect, cloud contact centres)
• Strong stakeholder and vendor management skills
• Comfortable operating in agile, waterfall or hybrid delivery environments
• Proactive, structured, and able to drive outcomes with minimal oversight
• Experience with CCaaS / Contact Centre transformations (e.g., Amazon Connect, cloud contact centres)
Requirements
- Essential - CCaaS
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