Order desk agent
RIO-TEK Canada Inc. Edmonton, Alberta
Permanent
Full time
As soon as possible
Description
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Will train
- or equivalent experience
- Urban area
- Private sector
- Manufacturing or processing industry
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Quick Books
- Reference required
- Own transportation
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Walking
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you available to start on the date listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Day
- Overtime required
- Overtime available
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Long-term care insurance
- Free parking available
Salary: $17.00 to $20.00 hourly (to be negotiated)
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