We are looking for an Operations Claims Assistant to join a service-focused team in Ontario on a contract basis. This position supports claims and operations functions by coordinating reporting, maintaining records, and responding to internal requests with accuracy and care. The role suits someone who is highly organized, comfortable working with data, and able to manage changing priorities in a busy office environment.

Responsibilities:
• Produce and circulate operational and claims reports for multiple business areas, ensuring information is timely, clear, and accurate.
• Use Microsoft Excel, Word, and Outlook to compile data, track activity, and prepare clear documents and reporting materials.
• Maintain reporting tools, spreadsheets, databases, and departmental trackers so records remain complete and up to date.
• Assist with improving internal reporting methods and administrative workflows to support greater efficiency across the team.
• Handle incoming requests and correspondence from internal stakeholders, directing items to the appropriate teams and following up as needed.
• Work closely with claims and operations staff to gather reporting needs, coordinate administrative tasks, and support day-to-day activities.
• Attend team and leadership meetings to provide progress updates on assignments, priorities, and outstanding deliverables.
• Ensure all work is completed in line with company standards, service expectations, and confidentiality requirements.
• Minimum 5 years of experience in administrative, operations, or reporting support within a fast-paced corporate setting.
• Advanced working knowledge of Microsoft Office Suite, with strong capability in Excel, Outlook, and Word.
• Demonstrated experience preparing reports, organizing data, and maintaining operational documentation with a high degree of accuracy.
• Strong written and verbal communication skills, with the ability to interact professionally across departments.
• Excellent organizational and time-management abilities, including the capacity to manage multiple priorities at once.
• Proven analytical and problem-solving skills, supported by close attention to detail.
• Ability to work independently while contributing effectively in a collaborative team environment.
• Previous exposure to insurance, claims, financial services, or similar operational support environments is considered an asset.

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