Night clerk - hotel
Atlantica Hotel Halifax Halifax, Nova Scotia
Permanent
Full time
As soon as possible
Description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Willing to relocate
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- To be determined
- Day
- Weekend
- Overtime available
- Paramedical services coverage
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Salary: $18.00 hourly
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