Information Technology (IT) Manager

Permanent, Full-Time

Position Overview

Our client is seeking an experienced IT Manager to oversee and evolve the organization’s technology environment, ensuring secure, reliable, and efficient IT operations. This role is responsible for both strategic and hands‑on leadership, spanning daily IT support, infrastructure management, cybersecurity, vendor oversight, and systems optimization.

The IT Manager plays a critical role in aligning technology with business needs, managing risk, supporting operational continuity, and enabling scalability as the organization grows. This position requires a self‑starter with strong technical depth, sound judgment, and the ability to work effectively with both technical and non‑technical stakeholders.

Key Responsibilities

IT Operations and Infrastructure

• Oversee and support day‑to‑day IT operations, including networks, systems, hardware, software, and end‑user support
• Maintain continuous availability of network infrastructure, including routers, VPNs, and wireless environments
• Provide support during critical business periods and outside standard hours as required to maintain operational continuity
• Administer user accounts, permissions, and access controls across enterprise systems
• Deploy, manage, and maintain end‑user devices and hardware

Security, Risk, and Compliance

• Ensure secure access to company and client information through approved systems and controls
• Perform regular patching, monitoring, and log reviews
• Implement preventative cybersecurity measures and respond to potential security risks or incidents
• Conduct security reviews, vulnerability assessments, and remediation activities
• Enforce audit, security, and compliance requirements
• Support audit activities by responding to IT‑related requests and inquiries

Systems and Applications

• Support the implementation, maintenance, and optimization of enterprise operating systems and software platforms
• Manage cloud productivity and collaboration environments, including identity, security, and licensing
• Plan for scalability of systems and infrastructure to support organizational growth and a mobile or hybrid workforce
• Evaluate, recommend, and implement technology solutions that improve operational efficiency

Vendor and Asset Management

• Manage relationships with IT vendors, service providers, and consultants
• Oversee IT procurement, hardware inventory, and software licensing
• Ensure services are delivered reliably, securely, and cost‑effectively

Policy, Process, and Training

• Develop, document, and enforce IT policies, procedures, and best practices
• Provide onboarding and offboarding support for employees
• Deliver ongoing training and awareness sessions to staff on key IT and security topics

Serve as the primary point of contact for IT inquiries, providing timely and effective support

Required Skills and Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• 10+ years of progressive IT experience, including 5+ years in an IT leadership or managerial role
• Strong knowledge of networking, cloud platforms, cybersecurity, and IT infrastructure
• Experience managing hybrid or remote IT environments
• Excellent troubleshooting, communication, and stakeholder management skills
• Highly organized with the ability to manage multiple priorities independently
• Knowledge of business continuity, disaster recovery, and risk management practices
• Relevant technical or security certifications considered an asset

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.