Hotel night auditor
Acclaim Hotel Calgary, Alberta
Permanent
Full time
As soon as possible
Description
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- or equivalent experience
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Are you authorized to work in Canada?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you live near the job location?
- Do you meet the language requirements listed in the job posting?
- Shift
- Night
- Weekend
- Overtime available
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Bonus
- Group insurance benefits
- Life insurance
- Free parking available
- Other benefits
- Team building opportunities
- Parking available
Salary: $18.00 to $19.00 hourly (to be negotiated)
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