Hotel night auditor
Super 8 Grande Prairie Grande Prairie, Alberta
Contract / Freelance
Full time
As soon as possible
Description
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
Tasks- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Screening questions- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits- Night shift premium
Long term benefits- Maternity and parental benefits
Other benefits- Free parking available
- Learning/training paid by employer
- On-site housing options
- Paid time off (volunteering or personal days)
- Wellness program
- Work Term: Temporary
- Work Language: English
- Hours: 32 to 40 hours per week
Salary: $17.00 hourly
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