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Help Desk Analyst
Robert Half Winnipeg, Manitoba
Description
IT Support Specialist – 2-Month Contract
On behalf of our client, we are looking for an IT Support Specialist for a 2-month contract. The role can be performed remotely, but candidates who can work hybrid in Winnipeg are preferred.
Responsibilities
- Set up and configure laptops, monitors, docking stations, printers, phones, and other IT equipment.
- Install and support Windows, Microsoft 365, Adobe, and other business applications.
- Support employee onboarding, including hardware setup, user accounts, and system access.
- Package and coordinate hardware shipments for employees.
- Troubleshoot hardware, software, and connectivity issues.
- Manage user accounts and permissions in Microsoft environments.
- Support tools such as Teams, SharePoint, OneDrive, Azure, Active Directory, Exchange, Jira, and Confluence.
- Respond to service requests and support tickets.
- Create and update basic IT documentation and knowledge base articles.
Requirements
- 2+ years of IT support or help desk experience.
- Experience supporting Windows and Microsoft 365 environments.
- Familiarity with Azure, Active Directory, Exchange, Teams, SharePoint, and OneDrive.
- Experience troubleshooting laptops, desktops, peripherals, and common software issues.
- Familiarity with Jira or similar ticketing systems.
- Strong communication and customer service skills.
- Good troubleshooting, organization, and time-management skills.
- Ability to work independently and manage multiple priorities.
Contract Details
- Duration: 2 months
- Location: Remote possible; hybrid in Winnipeg preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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Robert Half
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...
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