Guest services agent - hotel
Nita Lake Lodge - Hotel Whistler, British Columbia
Permanent
Full time
As soon as possible
Description
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Word processing software
- Spreadsheet
- Fast-paced environment
- Client focus
- Recognized employer
- Experience an asset
- Dental plan
- Health care plan
- Other benefits
- Parking available
- Wellness program
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 40 hours per week
Salary: $22.00 hourly
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