Front desk hotel clerk
Microtel Inn and Suites- Antigonish West River, Nova Scotia
Permanent
Part time
As soon as possible
Description
- Work Term: Permanent
- Work Language: English
- Hours: 16 to 20 hours per week
- Education: No degree, certificate or diploma
- Experience: Will train
- Hospitality industry
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Multi-line switchboard
- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Opera
- Own transportation
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
- Early morning
- Evening
- Shift
- Morning
- Night
- Day
- Weekend
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Parking available
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Salary: $17.60 hourly
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