Front desk clerk, hotel
Four Points by Sheraton Grande Prairie, Alberta
Permanent
Full time
As soon as possible
Description
- Education:
- Expérience:
Education- Secondary (high) school graduation certificate
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Personal suitability- Client focus
- Excellent oral communication
- Excellent written communication
- Reliability
- Team player
Experience- Experience an asset
Support for persons with disabilities- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Support for youths- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for Indigenous people- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers- Applies hiring policies that discourage age discrimination
Supports for visible minorities- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
Salary: $17.00 hourly
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