Front desk agent
PHI Hotel Group Kamloops, British Columbia
Permanent
Full time
As soon as possible
Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Client focus
- Excellent written communication
- Flexibility
- Organized
- Team player
- Early morning
- Recognized employer
- Evening
- 1 year to less than 2 years
- Morning
- Night
- Day
- Participates in a government or community program or initiative that supports persons with disabilities
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Participates in a government or community program or initiative that supports youth employment
- Participates in a government or community program or initiative that supports Veterans
- Participates in a government or community program or initiative that supports Indigenous people
- Participates in a government or community program or initiative that supports mature workers
- Participates in a government or community program or initiative that supports members of visible minorities
Salary: $19.25 hourly
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