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Front desk agent

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    Front desk agent

    Keskorie Boarding Home

    Front desk agent

    Keskorie Boarding Home Yellowknife, Northwest Territories

    Hotel and tourism
    Reference : 49292928
    Posted 5 day(s) ago | Still Open
    Permanent Full time As soon as possible

    Description

    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
    • Education:
    • Expérience:
    Education
    • Secondary (high) school graduation certificate
    Tasks
    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Perform light housekeeping and cleaning duties
    • Provide customer service
    Computer and technology knowledge
    • Spreadsheet
    • Internet
    Personal suitability
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Team player
    Screening questions
    • Are you authorized to work in Canada?
    • Are you willing to relocate for this position?
    Experience
    • 7 months to less than 1 year
    Employment terms options
    • Evening
    • Flexible hours
    • Morning
    • Night
    • To be determined
    • Day
    Support for persons with disabilities
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
    Support for newcomers and refugees
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
    • Supports newcomers and/or refugees with foreign credential recognition
    • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
    • Does not require Canadian work experience
    Support for youths
    • Participates in a government or community program or initiative that supports youth employment
    • Offers on-the-job training tailored to youth
    • Offers mentorship, coaching and/or networking opportunities for youth
    • Provides awareness training to employees to create a welcoming work environment for youth
    Support for Veterans
    • Provides awareness training to employees to create a welcoming work environment for Veterans
    Support for Indigenous people
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
    Support for mature workers
    • Applies hiring policies that discourage age discrimination
    Supports for visible minorities
    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
    • Offers mentorship programs that pair members of visible minorities with experienced employees
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


    Salary: $25.00 to $26.00 hourly (to be negotiated)

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