Front desk agent
Bayside Inn & pub Ltd Alert Bay, British Columbia
Full time
As soon as possible
Description
- Education:
- Expérience:
Education- Secondary (high) school graduation certificate
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Work conditions and physical capabilities- Attention to detail
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability- Team player
Screening questions- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
Experience- 7 months to less than 1 year
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
Salary: $17.50 hourly
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