We are partnering with a well‑established, patient‑focused healthcare clinic to recruit an experienced Operations Specialist. This role provides high‑level administrative and operational support to the management team and plays a key part in supporting both clinic operations and the overall employee experience. This opportunity is ideal for a highly organized, proactive professional who enjoys variety, takes pride in precision, and thrives in a fast‑paced clinical environment.

The Opportunity

Reporting to the clinic’s leadership team, the Operations Specialist will support daily administrative functions while also contributing to HR, payroll, and finance‑related processes. The successful candidate will act as a key liaison between management and staff, ensuring smooth workflows, accurate documentation, and timely follow‑through.

Key Responsibilities

Administrative & Operational Support

• Coordinate and manage day‑to‑day administrative requirements, including master calendars, shared email inboxes, document management, and reporting
• Prepare accurate reports and complete coding activities within established deadlines
• Build, organize, and maintain a centralized master document library
• Support special projects to improve operational efficiency, processes, and procedures
• Work collaboratively with management and team leads to enhance current practices

Human Resources & People Support

• Provide recruitment support by creating and updating job postings, screening candidates, and coordinating interviews
• Prepare documentation and assist with onboarding, offboarding, and leaves of absence
• Maintain and update employee handbooks and training packages
• Administer staff performance review processes, including preparing documents, tracking timelines, and scheduling meetings
• Maintain employee records with strict confidentiality, including certifications and compliance documentation
• Support benefits administration for extended benefit programs
• Provide excellent internal customer service to employees across the organization

Payroll, Finance & Events

• Assist with payroll administration processes
• Support accounts payable activities
• Coordinate logistical aspects of staff events, training sessions, and internal initiatives
• Assist with internal data management related to staff communications, resources, and opportunities

Why This Role?

• Join a respected healthcare organization with a strong focus on patient care and staff support
• Play a visible and meaningful role supporting leadership and employees
• Broad scope of responsibility with variety and opportunity to contribute beyond traditional administration
• Stable, professional environment with collaborative leadership

This is a full-time, permanent, in office role that provides a competitive salary as well as full health and dental benefits. Apply today!

Qualifications & Experience

• 5+ years of proven experience in a senior administrative support role in with a focus on overall business operations
• Experience with employee records management and payroll administration is considered a strong asset
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Experience with Payworks would be considered an asset
• Demonstrated integrity, discretion, and professionalism when handling confidential information
• Highly organized and detail‑oriented, with the ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills
• Proactive, adaptable, and comfortable in a large, fast‑paced clinical or healthcare environment

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