On behalf of our client, Robert Half is seeking a Customer Business Development Manager based in Brantford, ON. This on-site role in the food and food processing sector focuses on managing and growing key business relationships. The successful candidate will be responsible for driving sustainable business development and ensuring continued success across targeted categories.

• Build and maintain strong partnerships with commercial, innovation, and supply chain teams to support long-term growth objectives.
• Serve as the main point of contact for merchant and product development teams to foster positive category development.
• Develop and execute tactical plans in collaboration with stakeholders to achieve volume growth and improve market share.
• Collaborate with new product development teams to ensure innovation aligns with market trends and customer needs.
• Design, implement, and monitor promotional strategies to maximize category volume and profitability.
• Negotiate pricing agreements with customers and suppliers, including terms for promotions and new product introductions.
• Oversee account administration activities such as forecasting, cost confirmations, and new product onboarding.
• Prepare and analyze regular performance reports, recommending corrective actions when necessary.
• Manage within established budgets for the site function and contribute to overall business profitability.
• Lead and develop a small team, ensuring alignment with performance targets and organizational goals.

• Minimum of 5 years of experience in customer business development, account management, or a similar role within the food and food processing industry.
• Demonstrated ability to manage key client relationships and drive business growth initiatives.
• Strong negotiation skills with experience in pricing and supplier/customer agreements.
• Proven track record in developing and executing promotional and tactical business plans.
• Experience collaborating with product development teams to launch new products successfully.
• Ability to analyze data and prepare actionable reports to support business decisions.
• Budget management experience and understanding of profitability drivers.
• Capability to lead a small team and work effectively towards shared objectives.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

This job posting is for a current vacancy with our client.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2026 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.