Client service clerk
Ecopest Inc. Edmonton, Alberta
Permanent
Full time
As soon as possible
Description
- Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Private sector
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Provide customer service
- MS Excel
- MS Outlook
- MS Word
- MS Office
- Own transportation
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
- Do you have experience working in this field?
- Day
- Hybrid
- Dental plan
- Health care plan
- Vision care benefits
- Commission
- Group insurance benefits
- Other benefits
Salary: $18.00 to $22.00 hourly (to be negotiated)
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