We are looking for a Business Analyst to join a financial services team in Toronto, Ontario on a Long-term Contract basis. This role focuses on examining business operations, end-user tools, and technology workflows to help shape reliable, well-controlled solutions that support operational and regulatory expectations. The successful candidate will partner with business and technical stakeholders to clarify requirements, strengthen reporting and calculation processes, and support delivery through testing, documentation, and implementation planning.

Responsibilities:
• Partner with business teams and technical specialists to evaluate existing applications, end-user tools, and manual workflows, then define practical future-state solutions.
• Gather, assess, and confirm business, functional, and non-functional needs while ensuring alignment with governance, compliance, and operational objectives.
• Produce clear analysis materials such as business requirements documents, functional specifications, process flows, data mappings, and calculation logic documentation.
• Review spreadsheets, databases, macros, and other end-user computing tools to identify risks, dependencies, and opportunities to move processes into controlled technology environments.
• Analyze formulas, reconciliation methods, assumptions, thresholds, and business rules to support accurate reporting, processing, and remediation activities.
• Work with development and data teams to ensure transformations, calculations, and reporting outputs are implemented correctly and traceable from source to result.
• Develop test scenarios, user acceptance materials, and business validation documentation, then coordinate testing, track defects, and verify issue resolution.
• Help define operating procedures, risk controls, and audit-ready evidence that support compliance standards and sustainable business processes.
• Contribute to project delivery activities such as scope clarification, effort estimation, risk tracking, status updates, and planning for implementation or conversion initiatives.
• 5+ years of experience as a Business Analyst or in a comparable operations-focused analytical role, ideally within financial services or banking.
• Demonstrated experience assessing and improving end-user computing tools, including remediation or conversion work.
• Strong ability to document detailed business requirements, process logic, functional needs, and calculation methodologies.
• Solid background in data analysis, gap analysis, reconciliation review, and validation of business rules.
• Hands-on experience supporting user acceptance testing, business verification, defect management, and related documentation.
• Advanced proficiency with Microsoft Excel for complex analysis, along with strong working knowledge of Microsoft Word; experience with Jira and Agile delivery practices is valuable.
• Ability to work effectively with stakeholders across business and technology teams and communicate complex information in a clear, structured manner.
• Experience with reporting, documentation, and tools such as CRM platforms, Power BI, Business Objects, SharePoint, or similar technologies is considered an asset.

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