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Application support analyst

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    Application support analyst

    Industrial Fluid Consultants Inc.

    Application support analyst

    Industrial Fluid Consultants Inc. Winnipeg, Manitoba

    Digital Technology and Media
    Reference : 50047526
    Posted 3 day(s) ago | Still Open
    Permanent Full time As soon as possible

    Description

    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week
    • Education: Bachelor's degree
    • Experience: 2 years to less than 3 years
    Work setting
    • Private company, corporation or industry
    • Information technology
    Tasks
    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service
    • Manage incidents
    Supervision
    • No supervision responsibility
    Computer and technology knowledge
    • Desktop applications
    • File management software
    • Multimedia software
    • Word processing software
    • Communication software
    • Image editing software
    • Programming software
    • HTML editing software
    • Website creation and management software
    • Web service design
    • Database software
    • JavaScript
    • MS Office
    • SharePoint
    • Sage Accounting Software
    Area of work experience
    • Quality assurance or control
    Area of specialization
    • Technical support
    Transportation/travel information
    • Own transportation
    • Valid driver's licence
    Work conditions and physical capabilities
    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Physically demanding
    • Attention to detail
    • Combination of sitting, standing, walking
    Personal suitability
    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Judgement
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Honesty
    Screening questions
    • Do you have experience working in this field?
    • Do you have the required certifications listed in the job posting?
    • Do you meet the language requirements listed in the job posting for the position (English or French)?
    Employment terms options
    • Day
    Health benefits
    • Dental plan
    • Health care plan
    • Paramedical services coverage
    • Vision care benefits
    Other benefits
    • Free parking available
    • Learning/training paid by employer
    • On-site amenities
    • On-site recreation and activities
    • Paid time off (volunteering or personal days)
    • Team building opportunities


    Salary: $65,520.00 to $70,000.00 annually (to be negotiated)

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