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Maskatel

Agent, Centre Traitement des Commandes

Maskatel

Agent, Centre Traitement des Commandes

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Maskatel

Agent, Centre Traitement des Commandes

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Maskatel

Agent, Centre Traitement des Commandes

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    Maskatel

    Agent, Centre Traitement des Commandes

    Requirements

    Knowledge and Proficiency

    • Initiative et autonomie

    • Souci du détail

    • Bonne gestion du stress en période de pointe

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    Maskatel

    Agent, Centre Traitement des Commandes

    Maskatel Saint-Hyacinthe, Quebec

    Administrative Support
    Posted 18 hour(s) ago | Still Open
    Permanent 40 h - Full time As soon as possible 100% remote

    Description

     L'agent CTC effectue le bout en bout dans le traitements des commandes que ce soit pour la clientèle résidentielle ou au commerciale.
     
    Principales responsabilités :
     
    • Valider et créer les demandes selon les services commandés par chacun des clients résidentiels ou commerciaux;
    • Effectuer la saisie des commandes dans les systèmes informatiques
    • Effectuer tous changements demandés par les clients résidentiels et commerciaux dans les systèmes appropriés et dans les délais prévus;
    • Cerner les erreurs ou les irrégularités dans la saisie des commandes et effectuer les modifications nécessaires afin de déterminer les équipements appropriés, selon le type de demandes,
    • Communiquer les informations pour l’installation des services, telle que la position de l’installation chez le client par les techniciens installateurs.
    • S'assurer de la conformité des dossiers clients
    • Toutes autres tâches connexes relatives au département CTC

    Requirements

    • Essential - Aptitude à utiliser plusieurs outils informatiques

    Knowledge and abilities

    • Essential - Initiative et autonomie
    • Essential - Souci du détail
    • Essential - Bonne gestion du stress en période de pointe
    Maskatel

    Maskatel

    Maskatel, filliale de Bell, est un fournisseur local pour vos services Internet, de télévision et de téléphonie pour les secteurs de Saint‑Hyacinthe, Upton, Drummondville et les environs. Notre mission est de vous offrir des services de...

    Find more

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