Accommodation services manager
Travelodge Strathmore Strathmore, Alberta
Permanent
Full time
As soon as possible
Description
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- Hotel, motel, resort
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
- 5-10 people
- Fast-paced environment
- Tight deadlines
- Client focus
- Excellent oral communication
- Flexibility
- Team player
- Early morning
- Evening
- On call
- Weekend
- Overtime required
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Applies hiring policies that discourage age discrimination
- Offers mentorship programs that pair members of visible minorities with experienced employees
Salary: $38.00 hourly
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