Travel counsellor
EASYDAY TRAVEL Calgary, Alberta
Permanent
Full time
As soon as possible
Description
- Education:
- Expérience:
Education- Secondary (high) school graduation certificate
Asset languages- Hindi
- Urdu
- Panjabi; Punjabi
Work setting- Travel agency
Tasks- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Personal suitability- Flexibility
- Judgement
- Organized
Experience- Experience an asset
Support for newcomers and refugees- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths- Provides awareness training to employees to create a welcoming work environment for youths
Support for Indigenous people- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
Salary: $25.00 hourly
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