- Work Term: Permanent

- Work Language: English

- Hours: 32 to 55 hours per week

- Education: Secondary (high) school graduation certificate

- Experience: 2 years to less than 3 years

Asset languages- Hindi
- Panjabi; Punjabi
Work setting- Willing to relocate
- Corporation or company ticket office
Tasks- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Computer and technology knowledge- Galileo
- Travel software packages
- Amadeus
- Apollo
- MS Office
Travel bookings- Business travel
- Individual travel
- Group travel
- Domestic travel
- International travel
Type of experience- Call centre
Geographical areas of specialization- Canada
- Mexico and Central America
- Asia
Area of specialization- Sales
Economic specialization- Retail business
Work conditions and physical capabilities- Attention to detail
- Work under pressure
Own tools/equipment- Computer
- Internet access
Personal suitability- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
Screening questions- Are you available for the advertised start date?
Workplace information- Remote work available





Salary: $18.00 to $25.00 hourly (to be negotiated)