Travel agent
Arctic Range Adventure Ltd. Whitehorse, Yukon
Permanent
Full time
As soon as possible
Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
- Education:
- Expérience:
Education- Secondary (high) school graduation certificate
Asset languages- Japanese
- Spanish; Castilian
Tasks- Supervise clerical staff or other travel counsellors
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Computer and technology knowledge- Travel software packages
- MS Office
Travel bookings- Business travel
- Government travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
Geographical areas of specialization- Canada
Transportation/travel information- Willing to travel
- Willing to travel cross-border
Work conditions and physical capabilities- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
- Combination of sitting, standing, walking
Personal suitability- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Experience- 7 months to less than 1 year
Health benefits- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Other benefits- Team building opportunities
Salary: $27.50 hourly
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