Service Technician - Field
Brandt Tractor Ltd. Laval, Quebec
Permanent
Full time
As soon as possible
Description
Brandt is currently seeking a Field Service Technician for our Laval Construction & Forestry location.
This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.
Duties and Responsibilities:
- Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy duty equipment
- Use secondary materials and equipment safely and efficiently
- Use related instruments, hand and power tools, secondary equipment, and computer systems
- Accurately and completely document on work orders all machine information, actions taken, and time taken
- Continually assess service task hazards and ensure work is performed safely, and to accepted standards
- Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis
- Use parts catalogues to locate parts, and order parts from parts personnel
- Road test equipment and check attachment operation as required
Required Skills:
- Must have the ability to communicate and work effectively with customers, the service team, and branch personnel
- Must be able to meet physical demands (heavy lifting up to 50 lb, climbing, overhead lifting/postures, prolonged standing, sensory processing, fine motor control)
Required Experience
- Previous mechanical experience in a heavy equipment environment is preferred
- Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade preferred
- Must be committed to customer service and service excellence
This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.
Duties and Responsibilities:
- Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy duty equipment
- Use secondary materials and equipment safely and efficiently
- Use related instruments, hand and power tools, secondary equipment, and computer systems
- Accurately and completely document on work orders all machine information, actions taken, and time taken
- Continually assess service task hazards and ensure work is performed safely, and to accepted standards
- Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis
- Use parts catalogues to locate parts, and order parts from parts personnel
- Road test equipment and check attachment operation as required
Required Skills:
- Must have the ability to communicate and work effectively with customers, the service team, and branch personnel
- Must be able to meet physical demands (heavy lifting up to 50 lb, climbing, overhead lifting/postures, prolonged standing, sensory processing, fine motor control)
Required Experience
- Previous mechanical experience in a heavy equipment environment is preferred
- Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade preferred
- Must be committed to customer service and service excellence
Brandt Tractor Ltd.
Brandt has been in the construction business for a long time, delivering a full line of dependable, hard-working Deere equipment, from skid steers, dozers and excavators to motor graders, wheel loaders and much more, PLUS complete sales and...
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