Soucy

Sales, Service and Marketing Manager

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    Soucy

    Sales, Service and Marketing Manager

    Soucy

    Sales, Service and Marketing Manager

    Soucy Drummondville, Quebec

    Senior management and executives
    Reference : 2856805
    Posted 23 day(s) ago | Still Open
    Permanent Full time As soon as possible

    Description


    Mission
    WHAT TO EXPECT 

    Reporting to the General Manager of Soucy Track Systems, the objective of this strategic role is to define a business strategy to increase sales and market share for the Soucy Track product line, develop an action plan and direct sales, marketing and customer service operations. 

    If you thrive on challenges and are recognized for your sense of action, this is a great opportunity to play a strategic role within our organization.

     

    Here's an overview of your tasks: 

    Ensure the implementation of strategies enabling the sales, marketing and customer service department to achieve the organization's objectives;
    Develop and implement strategic sales plans to achieve growth objectives;
    Participate in the preparation of annual sales and marketing budgets and ensure that they are respected;
    Oversee the development of marketing, communications and events strategies, activities and tools to ensure the company's positioning, reputation and visibility, as well as customer loyalty, with a constant focus on improving sales;
    Oversee the development of strategies to improve performance and optimize processes in customer service, sales support activities and after-sales service, with a view to ensuring full customer satisfaction;
    Participate in the development of various sales and warranty programs;
    Establish and rigorously monitor performance indicators linked to sales, market trends and competitive intelligence, and target business and improvement opportunities;
    Develop and maintain strong business relationships with customers;
    Coach territory managers and, when required, participate with them in strategic meetings with customers and help them maximize sales opportunities;
    Ensure the professional development of team members and the training of territory managers in sales techniques and approaches, as well as in the advantages and features of our products;
    Provide strategic alignment to the Territory Manager team in planning, managing travel, visiting customers and negotiating agreements;
    Work closely with product development teams;
    Ensure proper CRM management;
    Stay attuned to the market and create an environment where customer feedback is shared quickly and accurately with the various departments.
    Profile
    WHAT WE’RE LOOKING FOR  
    Bachelor's degree in business administration or engineering with commercial experience
    Proven experience in business development, sales management and team leadership
    Experience managing a large territory - ideally the U.S. and Canada
    Have actively worked to develop a complex and competitive distribution network (OEMs, distributors, dealers)
    Demonstrate good skills in developing and maintaining strong business relationships with dealers, distributors, land managers and end-users (farmers)
    Be recognized as an action-oriented, autonomous manager with a sense of initiative, good adaptability (agility), intrapreneurship and political acumen
    Excellent communication, coaching and leadership skills
    Good interpersonal skills, humble, diplomatic and collaborative
    Ability to master the various systems and mechanical components of a product
    Bilingual, both orally and in writing to communicate with customers and employees located in the United States
    Facility with computerized tools (Outlook, Excel, Word, Teams) and good knowledge of ERP and CRM systems (SAP and Salesforces an asset)
    Availability for frequent travel
    Strong interest in agriculture




    WHAT WE HAVE TO OFFER




    Flexible working hours, access to compressed work schedules and teleworking 2 days a week 
    Permanent full-time position 
    The best of both worlds: the resources of a large company in a family atmosphere  
    A team that is passionate, attentive and committed to excellence 
    Flexible hours that allow you to balance work and personal life 
    Group insurance (different plans adapted to your needs) 
    Access to telemedicine 
    Registered Retirement Savings Plan with employer contribution 
    Employee and family assistance program 
    2000 referral bonus 
    Social activities 




    APPLY NOW!   

    We look forward to getting to know you and to welcoming you to our big Soucy team!
    Soucy

    Soucy

    Chez Soucy, nous croyons qu’avant les pièces et les machines, ce sont les gens qui comptent. En mettant en commun nos forces, notre créativité et notre passion, nous créons et fabriquons des systèmes de chenilles ainsi que des pièces...

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