Position: Program Coordinator – Non Profit
Location: Downtown (hybrid)
Salary: $50K to $55K per year

Our client, a leading government subsidized employment help center in Montreal dedicated to supporting individuals who lost their jobs, are unemployed or seeking to re-enter the workforce, is currently seeking a compassionate and tech-savvy Program Coordinator to join their team. The Program Coordinator will play a crucial role in providing empathetic support and guidance to individuals seeking assistance with job search and reintegration into the workforce.

Responsibilities:

- Serve as the primary point of contact for individuals contacting the organization for employment assistance, demonstrating empathy and understanding throughout all interactions.
- Assess the eligibility of callers for the organization fully subsidized programs, ensuring they meet the criteria set by Services Québec.
- Conduct thorough onboarding processes for new candidates, gathering necessary information and explaining the range of services and resources available to them.
- Provide personalized coaching and guidance to candidates, listening attentively to their concerns and offering support tailored to their needs.
- Utilize technology proficiently to manage candidate databases, schedule appointments, and maintain accurate records of interactions and progress.
- Collaborate closely with other team members to ensure seamless coordination of services and resources for clients.
- Participate actively in the development and implementation of outreach strategies to engage and assist individuals in need of employment support.
- Contribute to the administrative tasks necessary for the efficient operation of the organization office and programs.

Qualifications:

- Previous experience in a client-facing role, experience non-profit organization or social services environment – an asset.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with individuals from diverse backgrounds.
- Strong empathy and compassion, coupled with a genuine desire to support others in their journey towards employment.
- Proficiency in technology, including Microsoft Office suite and database management systems.
- Ability to work independently and collaboratively within a team, with strong organizational and time management skills.

Please send your resume in Word format to Maia Slivinschi at maia.slivinschi@quantum.ca.

REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.

OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit number: AP-2000158