- Education: Secondary (high) school graduation certificate

- Experience: 1 year to less than 2 years

Tasks- Assist clients/guests with special needs
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignments
Supervision- 3-4 people

- Work Term: Permanent

- Work Language: English

- Hours: 35 to 40 hours per week





Salary: $24.00 hourly