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Front desk hotel clerk

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    Front desk hotel clerk

    Motel Leo Ltd

    Front desk hotel clerk

    Motel Leo Ltd Saint-Andre, New Brunswick

    Hotel and tourism
    Reference : 40772815
    Posted 13 day(s) ago | Still Open
    Permanent Full time As soon as possible

    Description



    - Durée de l'emploi: Permanent

    - Langue de travail: Anglais

    - Heures de travail: 30 to 40 hours per week

    - Education:

    - Expérience:

    Education- Secondary (high) school graduation certificate
    - or equivalent experience
    Tasks- Register arriving guests and assign rooms
    - Process group arrivals and departures
    - Take, cancel and change room reservations
    - Provide information on hotel facilities and services
    - Provide general information about points of interest in the area
    - Investigate and resolve complaints and claims
    - Process guests' departures, calculate charges and receive payments
    - Balance cash and complete balance sheets, cash reports and related forms
    - Maintain an inventory of vacancies, reservations and room assignments
    - Follow emergency and safety procedures
    - Clerical duties (i.e. faxing, filing, photocopying)
    - Answer telephone and relay telephone calls and messages
    - Assist clients/guests with special needs
    - Contact customers to deliver requested wakeup calls
    - Provide customer service
    Computer and technology knowledge- Spreadsheet
    - Internet
    Security and safety- Vulnerable sector check
    - Criminal record check
    Transportation/travel information- Own vehicle
    - Willing to travel
    - Willing to travel regularly
    - Travel expenses not paid by employer
    Work conditions and physical capabilities- Attention to detail
    - Fast-paced environment
    - Standing for extended periods
    - Work under pressure
    Personal suitability- Client focus
    - Dependability
    - Efficient interpersonal skills
    - Excellent oral communication
    - Excellent written communication
    - Flexibility
    - Organized
    - Reliability
    - Team player
    Screening questions- Are you available for the advertised start date?
    - Are you currently a student?
    - Are you currently legally able to work in Canada?
    - Are you willing to relocate for this position?
    - Do you have previous experience in this field of employment?
    - Do you have the above-indicated required certifications?
    - What is the highest level of study you have completed?
    - What is your current field of study?
    - What is your current level of study?
    Experience- 1 year to less than 2 years
    Other benefits- Free parking available
    - Learning/training paid by employer
    - On-site amenities
    - On-site housing options
    - Parking available





    Salary: $17.00 hourly

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