Front desk hotel clerk
536401 Yukon Inc. Whitehorse, Yukon
Permanent
Full time
As soon as possible
Description
- Education:
- Expérience:
Education- Secondary (high) school graduation certificate
Work setting- Hotel, motel, resort
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
Computer and technology knowledge- Word processing software
- Computerized bookkeeping system
- Spreadsheet
- Internet
- Opera
Work conditions and physical capabilities- Overtime required
- Standing for extended periods
Personal suitability- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Experience- 7 months to less than 1 year
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
Salary: $19.00 hourly
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