- Durée de l'emploi: Permanent

- Langue de travail: Anglais

- Heures de travail: 16 to 32 hours per week

- Education:

- Expérience:

Education- Secondary (high) school graduation certificate
Work setting- Hospitality industry
- Hotel, motel, resort
- Rural area
Tasks- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Internet
Security and safety- Bondable
- Criminal record check
Transportation/travel information- Own transportation
Work conditions and physical capabilities- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Screening questions- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Experience- Experience an asset
Health benefits- Dental plan
- Health care plan
- Vision care benefits
Financial benefits- Group insurance benefits
- Night shift premium
- Pension plan
Long term benefits- Tax-Free Savings Account (TFSA)
Other benefits- Free parking available





Salary: $15.75 to $16.50 hourly (to be negotiated)