- Education: No degree, certificate or diploma

- Experience: Will train

Work setting- Hotel, motel, resort
Tasks- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Computer and technology knowledge- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Internet
Work conditions and physical capabilities- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure

- Work Term: Permanent

- Work Language: English

- Hours: 30 to 40 hours per week





Salary: $18.50 hourly