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Front desk agent

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    Front desk agent

    Heritage Inn Hotel & Convention Centre

    Front desk agent

    Heritage Inn Hotel & Convention Centre Pincher Creek, Alberta

    Hotel and tourism
    Reference : 40208114
    Posted 17 hour(s) ago | Still Open
    Permanent Full time As soon as possible

    Description



    - Education: No degree, certificate or diploma

    - Experience: 1 to less than 7 months

    Tasks- Register arriving guests and assign rooms
    - Process group arrivals and departures
    - Take, cancel and change room reservations
    - Provide information on hotel facilities and services
    - Provide general information about points of interest in the area
    - Process guests' departures, calculate charges and receive payments
    - Maintain an inventory of vacancies, reservations and room assignments
    - Follow emergency and safety procedures
    - Clerical duties (i.e. faxing, filing, photocopying)
    - Answer telephone and relay telephone calls and messages
    - Contact customers to deliver requested wakeup calls
    - Provide customer service
    Screening questions- Are you available for shift or on-call work?
    - Are you available for the advertised start date?
    - Are you currently legally able to work in Canada?
    - Are you willing to relocate for this position?
    - Do you currently reside in proximity to the advertised location?
    - Do you have previous experience in this field of employment?
    - Do you have the above-indicated required certifications?
    Other benefits- Free parking available
    - On-site amenities
    - Other benefits

    - Work Term: Permanent

    - Work Language: English

    - Hours: 30 to 40 hours per week





    Salary: $15.20 hourly

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