Front desk agent
Heritage Inn Hotel & Convention Centre Pincher Creek, Alberta
Permanent
Full time
As soon as possible
Description
- Education: No degree, certificate or diploma
- Experience: 1 to less than 7 months
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Screening questions- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Other benefits- Free parking available
- On-site amenities
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Salary: $15.20 hourly
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