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Customer service representative supervisor

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    Job Bank

    Customer service representative supervisor

    Penney Auto Body

    Customer service representative supervisor

    Penney Auto Body Vancouver, British Columbia

    Sales, Customer Service
    Reference : 40615418
    Posted 22 day(s) ago | Still Open
    Permanent Full time As soon as possible

    Description



    - Durée de l'emploi: Permanent

    - Langue de travail: Anglais

    - Heures de travail: 40 hours per week

    - Education:

    - Expérience:

    Education- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    - or equivalent experience
    Asset languages- Mandarin
    - Cantonese
    - Tagalog
    Tasks- Conduct performance reviews
    - Perform same duties as workers supervised
    - Co-ordinate, assign and review work
    - Establish work schedules and procedures and co-ordinate activities with other work units or departments
    - Examine and verify accuracy of work and authorize routine deposits and withdrawals
    - Identify training needs and train workers in job duties and company policies
    - Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    - Requisition materials and supplies
    - Resolve work-related problems and prepare and submit progress and other reports
    - Organize and maintain inventory
    - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
    - Keep maintenance reports and documentation
    Supervision- Customer service clerk
    - 5-10 people
    - Working groups
    Computer and technology knowledge- MS Office
    Work conditions and physical capabilities- Attention to detail
    - Overtime required
    - Work under pressure
    Personal suitability- Client focus
    - Excellent oral communication
    - Excellent written communication
    - Organized
    - Reliability
    - Team player
    Screening questions- Are you available for the advertised start date?
    - Are you currently legally able to work in Canada?
    - Do you currently reside in proximity to the advertised location?
    - Do you have previous experience in this field of employment?
    - What is the highest level of study you have completed?
    Experience- 1 year to less than 2 years
    Financial benefits- Bonus
    - Commission
    Other benefits- Free parking available
    - Parking available





    Salary: $35.00 hourly

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