Customer service representative supervisor
subsurfaceAI Inc. Calgary, Alberta
Permanent
Full time
As soon as possible
Description
- Education:
- Expérience:
Education- Bachelor's degree
- or equivalent experience
Work setting- Willing to relocate
Tasks- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Identify training needs and train workers in job duties and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
- Organize and maintain inventory
- Negotiate with clients for provision of services
- Answer inquiries from clients and other company personnel
- Provide customer service
Supervision- 1 to 2 people
Computer and technology knowledge- MS Office
Work conditions and physical capabilities- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Organized
- Reliability
- Team player
Screening questions- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
Experience- 2 years to less than 3 years
Health benefits- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
Salary: $31.00 hourly
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