- Education: Bachelor's degree

- Experience: 2 years to less than 3 years

Tasks- Co-ordinate activities with other work units or departments
- Supervise staff or team
- Provide job training and support
- Propose improvements to methods, systems and procedures
- Obtain and process information required to provide customer service
- Manage training and development strategies
- Maintain records and statistics
- Investigate and resolve complaints and claims
- Enforce policies and procedures
- Ensure compliance with government regulations
- Answer clients' inquiries and provide information
- Provide advice on information systems strategy, policy, management and service delivery
- Professionalism in customer service
- Set staff work schedules and monitor staff performance
Work conditions and physical capabilities- Fast-paced environment
- Large workload
- Work under pressure
Personal suitability- Efficient interpersonal skills
Screening questions- Do you have previous experience in this field of employment?

- Work Term: Permanent

- Work Language: English

- Hours: 30 to 40 hours per week





Salary: $34.00 hourly