Position: Credit and Collections Officer
Location: Sainte-Julie (hybrid mode)
Salary: Between $60,000 and $70,000, depending on experience and qualifications
Job Type: Permanent, Flexible Daytime Schedule (37.5 hours per week)


A growing manufacturing company is seeking a Credit and Collections Officer to join its team in a hybrid mode.


The successful candidate will be responsible for account opening, collections, contract termination, credit management, and insurance management in accordance with company policies.


If you enjoy customer service and cultivating long-lasting, harmonious relationships with partners, this position is for you!


The company offers the following benefits:


- Salary between $60,000 and $70,000, depending on experience and qualifications
- Permanent position with a flexible daytime schedule (37.5 hours per week)
- Possibility of remote work 2 to 3 days a week (presence in the office on Mondays and Tuesdays)
- Group insurance from the first day
- Telemedicine service
- Employer contribution to an RRSP after 3 months of service


Responsibilities:


- Manage account opening, collections, contract termination, credit, and insurance
- Identify at-risk accounts and ensure follow-up
- Ensure the application of credit policies, control, and follow-up procedures
- Act as a resource person for our clients
- Intervene to preserve good relationships and promote business development
- Propose action plans for disputes
- Send invoices and account statements to clients
- Issue credit notes to clients
- Provide holiday replacements


Requirements:


- At least 3 years of experience in collections, debt collection, and recovery (B2B)
- Bilingualism, both oral and written, to interact with clients and suppliers across Canada (Ontario, British Columbia, Maritime provinces) and sometimes even in the United States
- Strong organizational skills, ability to prioritize tasks, and propose solutions
- Proficiency in Microsoft Office Suite, intermediate to advanced Excel skills (pivot tables, VLOOKUP)
- Analytical mindset

To apply, please contact Émilie Piché at 450 463-5314 or send your resume in Word or PDF format to emilie.piche@quantum.ca.


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CNESST permit number: AP-2000158