Why are your Employment Insurance benefits ending?

There are several reasons why your Employment Insurance benefits may be coming to an end.

In this article we’ll explain the three most common reasons why your benefits are ending.

Your benefit period has ended

When your eligibility for Employment Insurance benefits was confirmed by Service Canada, a specific period during which you would be receiving benefits was determined based on your personal situation.

Your benefit period corresponds to the period during which you will receive benefits and you received a payment for every week you were not working. (The length of this period varies from one person to another.)

Double check that the expected payments were sent to you during the entire period for which you were eligible. You can review your benefit payment history in your Service Canada account. If you believe you haven’t received all the benefits you are entitled to, contact Service Canada.

You didn’t fulfill your obligations

To find out what your obligations are during the time you are receiving benefits, read our article “You are receiving Employment Insurance benefits. What happens after?”

One of the primary obligations that you may have forgotten to meet is the requirement to submit your bi-weekly declaration to Service Canada.

This declaration allows you to inform Service Canada of any change to your situation that happened in the preceding two weeks and to confirm that you are still eligible for Employment Insurance benefits. A failure to submit your declaration leads to an automatic stoppage of your benefits.

If you made a mistake on your declaration or simply forgot to submit it, contact Service Canada right away to correct the situation.

You started working again

Good news, you found a job! Now you have to tell Service Canada without delay. You will need to declare your revenues from working (even if it’s a small amount) and the hours you worked each week, or when you are expecting to work. If the job you started is full-time and offers the same salary as your last job, it’s likely that your benefits will end.

That said, starting to work again may not necessarily mean the end of your benefits if you’re only working part-time, or making less in your new job than you did before. In such cases, your benefits will be reduced according to how much money you earned from work.

If your new job is a temporary position, you may be able to re-submit your Employment Insurance claim once your work contract expires.

To learn more about Employment Insurance
What are the eligibility requirements for Employment Insurance?
How to submit your claim for Employment Insurance benefits

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