Guest service representative
Fairfield Inn & Suites by Marriott Sudbury, Ontario
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: No experience (will train)
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Full time enrollment
- Multi-line switchboard
- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Evening
- Shift
- Flexible hours
- Night
- Day
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
- Life insurance
- Free parking available
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
Salary: $18.65 to $19.65 hourly (to be negotiated)
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