User support technician
ED Tech Solutions Inc. Surrey, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Salary: $37.50 hourly
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