User support technician
BRAVO SECURITY SERVICES LTD. Calgary, Alberta
Permanent
Aussitôt que possible
Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 35 hours per week
- Education:
- Expérience:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Relocation costs not covered by employer
- Willing to relocate
- Help desk
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Basic security clearance
- Own transportation
- Own vehicle
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Computer
- Internet access
- Cellular phone
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Early morning
- Evening
- 1 year to less than 2 years
- Morning
- Day
- Weekend
Salary: $34.00 hourly
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