User support technician
DASH BOOKING INC. Winnipeg, Manitoba
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- Startup company
- Willing to relocate
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Shell script
- Internet
- Servers
- Programming software
- Database software
- Programming languages
- JavaScript
- MS Office
- Spreadsheet
- TCP/IP
- Visual Basic
- Call centre
- Quality assurance or control
- Fast-paced environment
- Handling heavy loads
- Attention to detail
- Sitting
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Ability to multitask
- Time management
- Honesty
- Morning
- Day
- Dental plan
- Vision care benefits
- Life insurance
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Provides awareness training to employees to create a welcoming work environment for youth
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Salary: $32.00 hourly
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